need replacement parts for winder balance

A quick learner from Rochester, New York says:
June 23, 2019

Hello I am Greg

3/8"coil spring window balancer, 1 3/8"spring on each slide in a vinyl 3 sided channel connects to a plastic shuttle, I need the shuttle shown in pictures turquoise plastic with an adjustment screw.

I have no idea what brand these windows are which now 23 years old.

Thank you for your help on this

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Tom from SWISCO responded:
June 27, 2019

Hello! That little shuttle is called a friction shoe. It looks just like our 15-104 and I'm confident this will work for your window.

Keep in mind that we won't be able to replace the spring itself. If that's broken in any way, you'll need new jamb liners entirely.
Caradco Friction Shoe
Caradco Friction Shoe
15-104
$1.95
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