need to replace the internal worm gear inside Truth casement operator crank handle

Quick Learner from NYC
hello, I need to replace the internal worm gear inside Truth casement operator crank handle. (part of dual arm window, left arm 31254, right arm 31255)
As shown in attached pictures: the worm screw worn out due to years of use. do you have this replacement part please? 
Thanks very much! 
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4 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for reaching out! The worm gear cannot be replaced in the operator once it becomes stripped, unfortunately. It is not sold separately, so you'll need to replace the entire operator.

This window operator looks like it could be a match for the 39-470 Front Mount Scissor Arm Operator. To determine if this is the correct replacement, carefully review and compare the dimensions below.


Quick Learner from NYC
hello Swisco thanks for your reply but your resuggested part 39-470 length 21.5inch seems too long. I measured my part length only 16 inch. Two more photos attached. Does it matter? Should I still buy 39-470 or do you have 16inch length? 
2 user uploaded images
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks confirming. Your window operator has measurements are similar to the 39-473 Rear Mount Scissor Arm Operator. Although, since yours is front mounted you'll also 33-205 SS #10-24 Thread Nut to complete the installation.

Dimensions for 39-473
Dimensions for 39-473

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