need window shoes

Home Owner from centerville iowa
I need 8 replacement shoes for tilt out windows.  The sticker on the window said Series 1110/1210/1410 as pictured.  I've also included the front and back sides of the shoe.  The plastic hook at the top is what broke and it won't attach to the channel balance.  Can you help me find the right one so I can order 8 of them?
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Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thank you for reaching out to us. We don't have a shoe that would fit in your old balance's metal channel, unfortunately. You would need a new balance like the Series 795. This comes attached with the 15-195 shoe by default but you would need to purchase the 15-194 separately and swap them. The video related on this page goes over how to pop them on and off.

To determine the length of the replacements, make sure to measure only the metal channel. There should also be a stamp on the metal channel that will tell you what stamp option to select.

Lastly, I want to mention that the Series 795 installs with a screw at the top of the window track. If yours uses a hook, please let me know. We can still help but it would have to be a custom order. 

Let me know if you have any questions! 

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