Tom from SWISCO responded:
January 11, 2021
We can definitely help with this operator, but some important details are missing. Specifically, I need to see a picture of the end of the long straight arm. Please detach yours from the window track and show it to me. I am confident I can find a good match for you from there. |
Tom from SWISCO responded:
January 12, 2021
Hey, Akash. It looks like you're showing me a different operator in these photos. Is this another part you needed? It's important to note that this is not the same part as you showed me in your first batch of photos. Concerning the first batch of photos specifically, I did have two parts in mind, yes. See our 39-253RB and 39-439B, respectively. The video below will explain to you where the important differences are. In either case, you would also need a new 39-452 cover/handle. As for the second operator, it is similar to the 39-318, but you should review our dimensions and photos to confirm. |
Tom from SWISCO responded:
January 12, 2021
Gotcha, thanks for clarifying. Concerning the cover on your old operator, it may not be removable. The manufacturer, Truth, recently changed how these are made; the older style had the cover fixed to the operator. It was physically part of the mechanism and couldn't be removed without breaking it. The new style available now is the "Encore" version, which has removable covers. That's the type we sell now. Hopefully that clarifies things. |
Tom from SWISCO responded:
January 12, 2021
I think one of those two will work, but I'm not sure which one. The video I posted above will explain the difference between them and how you can determine the better option. There is also the possibility that you have a third, unrelated type of operator, but I think that will be very unlikely. Odds are you have one of the two mentioned. I feel pretty confident about that, at least. |
Dave Sr. from SWISCO responded:
January 13, 2021
You are showing two different types of clips and fasteners. The one clip is held in with a sheet metal screw. I would not use a rivet nut and threaded thumb screw. I suggest taking a look at the 33-089 #6 screw to see if this is the size you now have. See if you can use a thicker #8 screw like the 33-090. That would be worth considering if the hole has gotten enlarged over the years, which sometimes happens. As for the other clip you show, that looks like you have a type of pop rivet like the 33-005. Maybe the pop rivet is worn and needs to be replaced. |