parts for Caradco window

A home owner from Louisville, KY says:
I have a Caradco window ("caradco 14" found engraved on metal holding the glass) whose support hardware has broken off. The window frame part of the hardware is shown in the first photo.
Thumbnail of the uploaded file named IMG_20180425_104320[1].jpg
Thumbnail of the uploaded file named IMG_20180425_104310[2].jpg
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Paul from SWISCO responded:

Thanks for posting! We carry the 15-104 friction shoe, but I'm afraid we can't replace the springs. If you need them, you will need to purchase new jamb liners at a local mill work. 

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