the window is year 2005
23 4 bx cmc 11 was stamped on the metal glide and the plastic parts top and bottom don't look broken but more like frozen?
pgt window glide does not catch on one side thinking a spring problem
Home Owner from Palm City, FL
May 6, 2017 8:58 am
took out window per your video however we can not seem to move the spring at all in order to place it into the hole on outside of casing.
the window is year 2005
23 4 bx cmc 11 was stamped on the metal glide and the plastic parts top and bottom don't look broken but more like frozen?
the window is year 2005
23 4 bx cmc 11 was stamped on the metal glide and the plastic parts top and bottom don't look broken but more like frozen?
4 Replies
Tom from SWISCO
May 10, 2017 10:09 am
I'm afraid I cannot identify what you have based on this information alone. Please watch the video below to see the process on how to find the best Series to match yours. Then, I recommend that you look at our Channel Balance Home Page and follow the steps in order to find the Series that best matches what you have.
As for why the balance might be frozen, there could be multiple causes. There's no trick that would fix it, though; you will have to find a way to pull it down under the take out clip. See the video below for more details.
As for why the balance might be frozen, there could be multiple causes. There's no trick that would fix it, though; you will have to find a way to pull it down under the take out clip. See the video below for more details.
Home Owner from FL
May 10, 2017 1:12 pm
more photos of the pgt balance. the length of the metal portion is 24". there were no other stamped markings
Tom from SWISCO
May 15, 2017 11:38 am
Perfect! See our S395-24, I think this could work for you. I would also recommend the 2340 option.
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