pivot shoe

A quick learner from rochester, michigan says:
November 8, 2020
I ordered 6 15-129 but I noticed they do not look the same will this product still work?
Thumbnail of the uploaded file named IMG_5059.JPG
Thumbnail of the uploaded file named IMG_5062 (1).jpg
Thumbnail of the uploaded file named IMG_5064.jpg
Profile picture of Bob
Bob from SWISCO responded:
November 11, 2020

I am afraid the 15-129 will not work. You can view our Return Policy here. Instead, I believe you need either the 15-178 or 15-188, depending on the thickness of your old pivot shoe. Remove one of the shoes from the window, then compare it to both options to see what matches best.
Pivot Lock Shoe, 1/2" Thick, Blue Break
Pivot Lock Shoe, 1/2" Thick, Blue Break
15-188
$3.70
Pivot Shoe, 9/16" Thick
Pivot Shoe, 9/16" Thick
15-129
$2.50
Pivot Lock Shoe, Brown Brake Pad
Pivot Lock Shoe, Brown Brake Pad
15-178
$3.70
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.