pivot shoe for united window

A quick learner says:
May 7, 2020
Picture

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Bob from SWISCO responded:
May 11, 2020

Unfortunately, it seems our website failed to upload your picture. Can you try resending it? You could also email it to us at help@swisco.com. Just be sure to include your discussion ID number, D169543, so we know what discussion to reference. 
Profile picture of Bob
Bob from SWISCO responded:
May 11, 2020

The first thought that comes to mind is our 15-129, though I don't see it very often with that balance attachment. Please remove it from the window and compare the dimensions to see if this is what you need. 
A quick learner says:
May 11, 2020
Here is my photo.
Approximately 1.5"x2.5"
Thumbnail of the uploaded file named image.png
A quick learner says:
May 11, 2020
Thank you. Looks like right shoe and I have ordered.

Q: I do not have a cut out to replace shoe. I know Swiss has jamb tool, yet too expensive for fixing one window- relatively new home. Thank you.
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Bob from SWISCO responded:
May 12, 2020

See the video below that illustrates the cut-out method for getting these pivot shoes out. 
Pivot Shoe, 9/16" Thick
Pivot Shoe, 9/16" Thick
15-129
$2.50
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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