plastic guide for window broken other side of window

A quick learner from ohio says:
The plastic guide on other side of window broken. This is the intact picture. Not sure how to remove broken piece.
Thumbnail of the uploaded file named window.jpg
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Casey from SWISCO responded:

Hello,

It looks like you're in need of some replacement pivot shoes. We'd be happy to help but we'll need to see an undamaged shoe with an intact center cam removed from the window, as well as the width and thickness, to compare to our potential replacements. 

Take a look at the video below for help with the removal process. Thank you!

A quick learner from ohio says:
Thanks for then great video. Hope these pictures are enough info. I will need 2 . If you need something else please let me know.
Thumbnail of the uploaded file named win 1.jpg
Thumbnail of the uploaded file named win 2.jpg
Thumbnail of the uploaded file named win 3.jpg
Thumbnail of the uploaded file named win 4.jpg
Profile picture of Casey
Casey from SWISCO responded:

We're heading in the right direction but to find the correct replacement for you, we'll need to see an undamaged pivot shoe and for you to write out the width and thickness for us since we can't get accurate measurements from a photo. 

Profile picture of Casey
Casey from SWISCO responded:

Based on the information we've gathered thus far, our 15-046 pivot shoe looks like a promising replacement option. Take a look and make sure that the shape of the center cam will accept your pivot bars in the bottom corners of the window sash. 

A quick learner from ohio says:
Looks perfect. I will order 2 and a charging tool. Thanks so much for your help with a small order.

Jack
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