Tom from SWISCO responded:
September 15, 2017
You have an S385-28 with a 2740 stamp option – probably. If you've got the 1-3/32" bottom attachment shown below, your metal channel is 28", and your window sash weighs 19 to 26 pounds, then you can use the balance I identified above.
As for the sash guide, take a look at our 18-171, which may be the same size guide that you need. Double check those measurements and place your order. Comparison of the S380 and S385 balance shoes.
|
Paul from SWISCO responded:
September 19, 2017
Yes, they made the new top sash guide with a higher top. Just cut it down with a hacksaw. The top of the guide goes under the extended vinyl sash, so no one will see the cut.
|
Tom from SWISCO responded:
October 20, 2017
Thanks for checking back in! Glad the purchase worked out for you.
|