replacement balance and other hardware

Question

I have some tilt double hung windows that have issues with the balance. The side mount pivot bar snapped between at the screw hole and broke the shoe. They are 25 inch balances with the hook at the top vs the screw in attach point. I want to replace 4 balances on two different 25# windows. The 25 inches is the metal part of the channel not including the shoe. They are C type plain channels. Which parts do you recommnend?

The balancer model number seems to be a 25E BSI? and the shoe is 1 1/4Thanks

Tom · Accepted Answer

Hi there! We can definitely supply these balances, but they'll have to be custom made. Specifically, we'll be using our S795-25 channel balance, but we'll swap the bottom shoe out for our 15-224 inverted link and the top screw tab for our 15-198 hook. Does that look good to you? We'll also be using the 25E stamp, of course.

Assuming that's accurate, I'll email you an order link and price quote right now for 4. Let me know if you need me to change any of these details.

As for the pivot shoe, see our 15-216. Yours appears to still be in good condition so you could probably reuse it. I'm not sure about the pivot bars. Can you show me an undamaged version?