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replacement channel balances

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Home Owner from 89149
Nov 4, 2023 6:32 pm
i have a 30 inch channel balance, bottom width 9/16, depth is 5/8, marking is 29 4, but the 2 is barely visible, with letters BSI. Both the top and bottom guides have wings, bottom guide is 1 and 1/16 wide on its side, 7/8 wide on pulley side. This is brown. The top guide is 5/8 on its side and 7/8 on the spring side. this one is yellow. I was unable to remove the channel balances from the defective window and broke a take out clip in that process. I would like to get 4 of these clips as well, they are 1 and 3/16 in length (front) and 1/4 in width. The channel balances came from a nearby window. the windows are non-tilt. I need 2 channel balances. Thanks.
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Jasmine
Jasmine from SWISCO
Nov 6, 2023 3:21 pm
SWISCO
Expert

Hey there,

Thanks for reaching out! They are an Extend-Travel Channel Balance and will need to be a custom assembly. I am confident that we can supply you with the replacement balances you need. Although, you should be aware that ours will have a length of 29-7/8".

I've just forwarded over a separate link with a quote for the (2) requested balances. Please let me know if you need a higher quantity of balances and I'll be happy to update the quote for you.

You'll be able to use this link to review the pricing of these balances and to place them in your online cart to make your purchase. Be sure to check your spam/junk folder for the link if you do not find it in your primary inbox.

Have a great day!

Home Owner from 89149
Nov 6, 2023 11:46 pm
thank you for the quick response. do your balances have the same weight capacity? Are the top and bottom guides comparable to the pictures i sent? Also, could you supply me with 4 take out clips as well? Is shipping included in the price; if not can you give me your shipping options too.
Jasmine
Jasmine from SWISCO
Nov 7, 2023 12:52 pm
SWISCO
Expert

I'm happy to help! These balances will be assembled exactly as your current balances are made; the same top guide, bottom shoe, and hook. The 2940 stamp is made to carry a sash weighing 23 to 28lbs.

The take out clip you likely need is the 16-002. However, if yours does look different from ours, I'll need to see a photo of them to identify the correct replacement. You'll need to add these to the cart along with the balances to have them all ship on the same order.

To calculate the shipping you'll need to add the balances to your online cart and review the shipping options after you've entered your zip code.

Please let me know if there is anything else I might be able to assist with.

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