The window measurements are as follows.The frame is 36 inches wide and 61-1/2 inches high. The removed sash is 34-1/2 inches wide and 32 inches high. There were channel balances at each side of the frame which didn't seem to attach to anything but was secured at the top with some aluminum brackets. The balances were marked 3020 with a small D after the last 0 of 3020. The top guides and bottom guides were broken. The balances looked good , the springs were a little rusty but the cords on the pulley were in tact and operable. I ordered your guides, the take out clips and the rivets. and received them today. I installed every thing according to your replacement guide.
When I went to replace the channels I was shocked to find that there was no square hole in the jamb to insert the terminal clip . I did find a slit in the jamb for a take out clip but it measured 31 inches from the bottom of the jamb. The balance could not even fit under it. There also was an opening in the jamb which was 34 inches above the bottom which was covered with a sliding plastic insert.
I'm at a loss. Do you have any ideas? Was this the wrong channel which was installed 25 years ago? What to do.
