replacement parts

A home owner from Dover, MA says:
April 17, 2021

Good pm

Seems like the center 'cartridge' like piece in these units is shot. Just twirls around without moving the window open or closed. Do i need to replace the whole crank? If so, would like to order one of each type.

Thank you

Jon 

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Tom from SWISCO responded:
April 22, 2021

Hello, Jon. Yes, if the handle gear is stripped then you need all new operators. See our 39-143 awning operator and 39-035 casement operator for my two suggestions. I feel confident these are what you want.
A home owner from CA says:
May 3, 2021
where can I buy only the spindle for the 39-035?
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Tom from SWISCO responded:
May 3, 2021

It's not possible to replace the spindle by itself. Those are machine pressed at the factory, so once that breaks you need an all new operator. You won't find any company who sells them for that reason. Sorry to be the bearer of bad news!
Truth Hardware Entrygard Dyad Window Operator
Truth Hardware Entrygard Dyad Window Operator
39-035
$32.30
12" Awning Operator, Single Pull
12" Awning Operator, Single Pull
39-143
$74.70
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
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Anatomy of a casement window
Anatomy of a casement window
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How to Replace an Awning Operator
How to Replace an Awning Operator
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How to replace an Awning window operator
How to replace an Awning window operator
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How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
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