replacement spiral tilt window balance

A home owner from VA says:
April 25, 2021
Here are pics of what I have - one is missing the white plastic part that holds the piece in the window channel. I would just like to replace both so they match - what do I need? The engraving shows 26C BS1. Thank you so much!
Thumbnail of the uploaded file named window sash.JPG
Thumbnail of the uploaded file named ws2.JPG
Thumbnail of the uploaded file named ws3.JPG
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Tom from SWISCO responded:
April 28, 2021

Sure, we can replace this balance, but it seems yours has a hook at the top. That means this has to be a custom assembly. We would use our S795-26 but install a 15-198 hook on top.

If that sounds good to you, please tell me how many you wanted to buy and I will email you a purchase link and price quote for that quantity.
26" Series 795 Channel Balance
26" Series 795 Channel Balance
S795-26
$13.45
Balance Clip Attachment
Balance Clip Attachment
15-198
$0.70
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