The spiral mechanism that connects with the gears that move and open the window is broken off on the end and will not close the window. It says 'Truth Entry Guard' but the piece that connects to the gear is angled and the replacement part #
39-036 is not angled. The measurements are also different. The other part that looks close is
39-216. I am not absolutely certain if my window is a 'dyad' type casement window mechanism. Help!