ribbed balance shoe

A distributor from Michigan says:

Everything about your ribbed balance looks correct except for the shoe. I think it would still work, but if it doesn't how big of a pain to return? I'm looking for 20 of them, but Think I should start with 2 to make sure they work.
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Bob from SWISCO responded:

Thanks for posting. Our Ribbed Series 751 Channel Balances come by default with our 15-014 Knife-Lock Shoe. It appears your shoe might more resemble our 15-197 Great Lakes Shoe. We can custom make Series 751 balances for you that have this other shoe installed; just confirm that the dimensions match. We will also need the length of your existing balances, as well as a picture of the stamp code on the metal channel. A picture of any hook or tab they used to connect at the top of the window track would be useful as well. Also, how many balances do you need? From there, we can get this going for you. Many thanks. 

A distributor from Michigan says:
HERE ARE SOME MORE PICTURES. THE STAMP IS 29E, BUT I MADE A SITE VISIT AND THE BALANCES THEY HAVE ARE 29HD. THE MEASUREMENT OF THE BALANCE, NOT INCLUDING THE SHOE, IS 30". I WOULD BE LOOKING FOR 20 OF THEM RIGHT NOW.
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Bob from SWISCO responded:

Thanks for getting back to me. We can custom make a 30" Series 751 Ribbed Channel Balance with a Stamp Option of 29E, and with the 15-197 Great Lakes Shoe attached and a Rivet in the Second from Top Hole. If this looks correct to you, we will be sending you an email with a custom link to order (20) of these balances. Let me know if you have any questions prior to placing your order. Many thanks. 

A distributor from Michigan says:
THANKS BOB. JUST TO CONFIRM THOUGH, I NEED THE 29HD, NOT THE 29E. I'M NOT SURE WHERE HE GOT THAT ONE, BUT BEING AT THE JOB, I CHECKED SEVERAL WINDOWS AND THEY WERE ALL 29HD.
SEND THAT LINK TO ME AND WE'LL GET AN ORDER IN.

THANKS A MILLION
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Bob from SWISCO responded:

Yes, apologies; we'll go with the stamp option of 29HD then, for a window sash in the weight range of 15 through 22 lbs. I am emailing you a custom link to order (20) of these 30" Series 751 balances, with the 15-197 Great Lakes shoe attached. Let me know if you have any other questions or concerns prior to ordering. Many thanks. 

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