round piece at the end of the long arm 20810 Compatibility : SWISCO.com

Quick Learner from Cedar Rapids, Iowa

Aug 27, 2024 10:49 am

I have 9 windows with this hand crank, the round piece at the end of the long arm that slips in to the guide on the window keeps slipping out of track. Can this part be replaced or do you have to buy the whole assembly?

5 Replies

Emily from SWISCO

Aug 30, 2024 9:56 am

Hello there!

Thanks for reaching out to us. I'm not sure what assembly or part you're referring to. The 20810 isn't a part number, unfortunately. Can you show us a photo of the window open so that the arms that move the sash are fully visible?

Quick Learner from Cedar Rapids, Iowa

Aug 30, 2024 10:40 am

Here's a picture of the window open I'm looking for that plastic piece on the long arm that slips into the guide on the window side.

1 user uploaded image

Quick Learner from Cedar Rapids, Iowa

Aug 30, 2024 10:50 am

Peace I'm looking for is on the arm on the left it is out of the guide right now

Emily from SWISCO

Aug 30, 2024 12:44 pm

Thank you for the photo. This looks like it could be the 39-031 & 39-032 or the 39-155 & 39-156 operators. We don't sell the roller wheel separately though. Review the specifications for these parts and see which ones match up with your old assembly.

Dimensions for 39-031

Dimensions for 39-032

Dimensions for 39-155

Dimensions for 39-156