sash slider track?

Home Owner from Palisade, Colorado
Don't know how useful the photos are, but they're the best I could do. Wooden windows of unknown manufacturer installed about 30 years ago, I believe. The right track where the window slides is broken. The string is attached, but loose and the piece where the pin on the window would sit appears to be broken. I would like to replace the entire slider track, but not sure where to find this without knowing the manufacturer.
2 user uploaded images
4 Replies
Tom
Tom from SWISCO
SWISCO
Expert

From what you've described, it sounds like you need a new jamb liner. I'm afraid we are not able to sell those. I recommend contacting a local mill work who still makes wood windows for assistance.

Now, if the balance inside the jamb liner is all that's broken, we can help with that. Based on your second picture, your nylon shoe is similar to our 15-014. This shoe is commonly used on our Series 751 ribbed channel balance. I cannot guarantee that this is what you have without seeing more of your balance, but it may be worth considering.

Home Owner from Palisade, Colorado
Thank you for the reply. I am not that familiar with the terms used in these windows, so I may have described the problem incorrectly. I don't think the vinyl jamb is damaged, perhaps just the balance, although I only see one string on mine, not two as in the Series 751 photo. If I purchase a new balance, how are these replaced?
Tom
Tom from SWISCO
SWISCO
Expert

Don't worry about the number of cords used in the balance. The exact configuration of the guts doesn't matter so much, just the primary physical details, such as the design of the metal channel and the design of the shoe. The spring strength is also important, and it's indicated by the stamp printed on your balance.

As for how to replace these, see the video below.

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