screw off of bifold hardware

A home owner from Massachusetts says:
The gray screw keeps coming out of my track and the roller. Help
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Donna from SWISCO responded:

Hello,

I think they just need to adjust the bottom up, look for something you can adjust by loosening up a bolt. It might look like our 23-113 pivot that can be adjusted up and down by turning the bolt, or the 21-092, that can be adjusted by turning the screw.

Get back to us and let us know how you make out. If none of the associated items look like what you have, feel free to send more images of the hardware you need removed from the door. Thank you!

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