Home Owner from Glen Ellyn Illinois - 60137
Sep 29, 2020 3:32 pm
parts are stamped 25D and 37D
5 user uploaded images
9 Replies
Your balance looks like a match for our Series 795, but yours has a hook on top instead of a screw tab like ours. That means yours has to be custom made.
We can definitely do this for you, but I need more information before we get started. First, I recommend removing the balance from the window to ensure that the data you get us is accurate. Next, please tell me the width of the bottom, T-shaped shoe for both sizes. Please also confirm that both sizes have that hook I mentioned. Finally, how many of each did you need?
I'm not sure that I understand the issue. These are usually pretty easy to remove. You also already removed a couple, based on your first batch of photos. Either way, you just unhook it at the top, tilt it down, then twist to remove. You have to twist it so that the "T" shaped shoe can come clear of the channel.
If your old balance uses hooks, then you should stick with that. We don't know if the installers had good reason to go that route.
I'm happy to send you a custom order link, but I still have a few unanswered questions from my first response. I need to know how many of each size you need to purchase, and I need you to confirm that both sizes install using a hook.
Great. I'll email those over to you right now. Let me know if you had any questions.
