top sash guide and balance pairs

Quick Learner from Florida
Hi, I am looking for the correct top sash guide pairs. These look to be directional. My channel balance is stamped 1640 and measures 17" metal to metal. I think they are S390-17. Do I measure the shoe straight across or do I follow the curve which would make the measurement longer?
Thanks Alot!
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Quick Learner from Florida

My channel balance is stamped 1640 and measures 17" metal to metal. Do I measure the shoe straight across (like the measuring tape shows in the photo) or do I follow the curve which would make the measurement longer? Also regarding the photo of the metal piece- do you carry these? They were smartly placed inside the balance top to add strength to the plastic:)

Thanks Alot!

4 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

It looks like you have either our S351-17, with a 15-002 bottom attachment, or S390-17, with a 15-001 bottom attachment. Take a look at the image below, which shows exactly how to measure the shoe, to determine which balance you'll need. You'll also need a 1640 spring strength option for your replacement balances. 

Also, our balances do not use a metal piece like the part in your last photo but it would help to see a photo of the part installed in the balance. 

As for your top sash guides, take a look and compare the dimensions shown on the 18-107 product page to yours. Thank you!

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.
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