Paul from SWISCO responded:
August 8, 2017
Thanks for posting! I would check the length of your balance channel, I believe it should be 16" long. Can you confirm? Can you also tell me the weight of the sash? We should be able to replace this balance, though it will need to be custom made. I'm thinking it would be our S770-16 the bottom clip swapped out for our 62-105. Does that look good to you? If so, let me know how many you need and I can email you a custom balance order link, which will include a price quote.
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Tom from SWISCO responded:
August 11, 2017
Can you tell me the exact weight of the sash? 8 pounds is very light and doesn't match up to what I was expecting from your original 15HD stamp.
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Tom from SWISCO responded:
August 16, 2017
Great, thank you! In that case, I think we will go with the 16B option, which can carry 7 through 10 pounds. I will email you a custom order link for four immediately.
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