Ellison was window mfr. Installed early 2000.
series 3600/6000. H-LC45 36x37.DH
warranty #03371891.
spring #7 49U
window balance
Home Owner from poughkeepsie, n.y.
Oct 2, 2019 3:25 pm
2 user uploaded images
4 Replies
Tom from SWISCO
Oct 7, 2019 2:19 pm
Thanks for contacting us. Looks like you need a new coil balance system. We sell these components separately, so you only need to replace what's damaged. See our 15-087 pivot shoe, Series 180 coil spring, and 16-024 mounting bracket. We also have the 15-086 secondary housing and 33-072 screw, if you needed them.
Home Owner from poughkeepsie, n.y.
Oct 13, 2019 5:25 pm
Tom, spring S180-7 is too strong. I am not able to lock the housing pivot at any position and have it stay. The weight of the broken sash is 13-lbs. What # spring should I have ordered since #7 is not the correct one for my window?
Tom from SWISCO
Oct 14, 2019 8:29 am
Hmmm... if your sash is only 13 pounds, two 7 pound springs shouldn't be giving you this kind of issue. That adds up to 14 pounds of support, and in my experience having 1 pound of overflow isn't usually that big of a deal.
I guess the only other option is to go with two 6 pound springs, but if you're struggling with two 7 pound springs then even that might be too strong. I would also triple check your sash weight to be 100% sure.
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