window balance coil system

A contractor from ERie, Pa. says:
need to replace balance,
"white Metal" cam broke,
no identifying weight marked on balance.
sash is approx. 18" x 24" vinyl sash with insulated glass.
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Kathleen from SWISCO responded:

Greetings -

You can use our 15-177 coil balance shoe as a replacement. If you need the coil as well, you can go for the S152 along with the 15-143 bushing, 15-144 bushing cap, and the 15-145 coil support. Let me know if there's anything else I can help with!

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