window balance non-tilt

Thanks for posting! Before I can offer an applicable replacement for this channel balance, I just need to know a bit more information about the bottom attachment. Please take a look at our 15-004 and 15-005 channel balance shoes, and note their depths. As you can see, they are 1-3/32" deep and 1" deep, respectively. Which one more closely matches your own bottom attachment?

Yes, I need to know the depths of your bottom shoe, not of the channel. Make sure to look at the 15-004 and 15-005 as reference and note their depths. Like I said above, they are 1-3/32" and 1" deep, respectively. What is the depth of your shoe?

Thanks for getting back to us. Yes, it sounds like you have the Series 385 channel balance. I would not recommend the S385-32, however; based on your stamp, your channel might be 33" long. Measure your metal channel and let me know what the length is. Please do not include the plastic attachments in your measurements, just the metal channel.

I would do the same with the smaller balance, as well.

As for the option, I would think you'd need the 3230--again, this is based on your stamp. Compare the weight rating for the 3230 on the S385-33 page and see if it matches your sash weight. It's always best to double check your measurements and sash weights just to make sure everything is correct. Stamps alone cannot decide what you need.

The Series 385 channel balances come with the top and bottom attachments already attached.