window balancer

Quick Learner from Seattle, WA

Jan 18, 2022 5:57 pm

14 3 CALDWELL JM marked on the balancer

I need to order 4 balancers for two bathroom windows at my work place. I work in the facilities/operations department.

5 user uploaded images

4 Replies

Emily from SWISCO

Jan 20, 2022 11:39 am

Hi there!

With this combination of attachments, you could have either an S380-15 or S385-15 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You will also need a 1430 stamp option.

If you have any questions just let us know!

Comparison of the S378, S380 and S385 balance shoes.

Quick Learner from Seattle, WA

Jan 20, 2022 2:03 pm

I measured it and it appears to be the 1 3/32. It's a little over 1 inch.

What is a 1430 stamp option ?

The window frame where the balancers go doesn't have the little flip out stop on each side to position the balancer for removal or install. Are they supposed to be there on a small window frame like this?

Emily from SWISCO

Jan 20, 2022 3:05 pm

A stamp option refers to the stamp on the metal channel, which indicates the weight range your balance is calibrated to support. In this case, yours reads "1430" which means that you'll need to select the 1430 option on the S385-15 store page. This option supports a sash weighing 10 to 12 pounds. Let me know if this makes sense!

As for your question, it sounds like you're referring to the take out clip. Your window should have had them; I don't know how else you would take the sash out without them. Are there any holes at all? They should look like two small rectangular holes, one on top of the other. A common take out clip is our 16-002. Could this work for you? Look it over to see what you think.