window channel balance

A home owner from Hawthorne says:
I am trying to order the correct window channel balances for my single-hung, tilting windows. The channel balance is stamped 34D and measures 34" x 1/2" x 1/2". I can see balances that look the same, but the pivot ends look very different from ours. Can you help? I will need two of this size balance and also one 28D and two 28C balances.
Thanks for your assistance.
Channel Balance
A home owner from Hawthorne says:
The pivot end of my balance was disassembled in my previous picture. Here it is assembled (both sides).
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Tom from SWISCO responded:
I agree, the shoe does look different. The Series 795 comes with our 15-195 shoe by default, but yours looks more like our 15-195B. If you want, you can purchase these shoes separately, then just swap them when you receive your order. They just pop on and off. Would that work for you?
A home owner from Hawthorne says:
So do I purchase a S795-28 balance to replace both the 28C and 28D balances I need to replace? I was told the C and D indicate different spring strengths.
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Tom from SWISCO responded:
That's correct. You can see the available options on the S795-28 store page.
A home owner from Hawthorne says:
Can you buy just the pulley/spring holder piece versus the whole balance? This is the only part that is broken on many of our balance assemblies.
pulley
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Paul from SWISCO responded:
I am afraid not. The balance is only available complete.
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