window end balance capture

Hello! Thank you for reaching out to us. I think we can help with this.

In my experience, customers with Viking windows have used the 18-009 black top sash guide, which just so happens to match the design of the one in your photo. I would review our dimensions just to confirm.

As for the balances, consider our Series 395. This comes with a 19-005 top and 15-001 bottom nylon fitting. Look them over and let me know if you agree. You'll have to match up the lengths and stamps you have to those we have on our site.

I'm not sure what you mean when you ask for an upgrade. They don't really make different versions of the same balance. For example, there's not a "better" version of the Series 395. There's just the Series 395 .

We have received your sample. This balance you sent us is a match for our S390-22. Your old stamp of "21 2" means you'll want to pick our 2120 option a sash weighing 8 through 12 lbs.