Casement window operator.

Quick Learner from Honolulu Hawaii
is Swisco item # 39-013 compatible to TH 23028? Thank you.
5 Replies
Tom
Tom from SWISCO
SWISCO
Expert

I wasn't able to cross-reference that code to any product in particular, unfortunately. I don't know what you have, so I am unable to confirm if the 39-013 will work.

If you want, you can show me a photo of your operator and I can give you my best estimation. Please make sure that I can see as much of the operator mechanism as possible, in its entirety. That way we can be sure that no important details are missing.

Quick Learner from Honolulu Hawaii
Hi Tom,

Thanks for getting back to me. Here are photos of my old single arm Truth window operator. Please let me know if Swisco item # 39-014 for right arm can replace my old operator. Thanks.
3 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Thanks! With this photo I do believe that our 39-013 and 39-014 are the best options for you. the only two details that stick out to me are the shape of the base and the lack of the screw plate. The base shape fortunately doesn't matter and I'm hoping that your screw plate just broke off. 

You should triple check that second detail just to be safe. If anything is going to be a deal breaker, it'll be that. As long as your operators did have the same kind of screw plate them I'm very confident our parts will work for you.

Quick Learner from Honolulu Hawaii
Ok. I will check and give it a try. Thanks again
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