27" Balance Spring from. Ply gem single hung window

Hi Steve. I'm afraid that attaching the 15-198 to the Series 795 is a bit of a process; it involves installing the hook to the end of the cord of the Series 795. Typically we do this through a custom order. However, before we go that far, can you show me a picture of the hole in the jamb track where the hook on your old balance attached to? Depending on its shape, we may have other options. 

I also see you purchased the 15-195 T-Lock Shoe; I should note that this shoe comes installed with the Series 795. If you need to end up returning anything, you can view our return policy here.

Thanks for getting back to me, Steve. I see two holes in the jamb track. The top one is round, the bottom is a square. Do you know which hole the hook at the top of your old balance attached to?

OK, I was afraid of that. In that case, we can supply these balances for you, but they will have to be a custom order. I will shortly send you an email to order (2) of the S795-27 stamp option 27B with a 15-198 hook attached. Make sure that all the basic specifications, such as the stamp option or T-Lock Shoe type, match your old balance. You can return all the parts you do not need; see our return policy here. Let us know if you have any further questions.