3/4 inch wide coil springs

A home owner from Garden Valley says:
I could not find any names, numbers or markings on the existing hardware. The end of each spring broke off and got lost. I am guessing that the ends that broke off and got lost are somewhere inside the window frame. I need two more of this part.
coil balance
A home owner from Garden Valley says:
What's the prognosis...Will you be able to help us find the right spring?
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Paul from SWISCO responded:
Hey there! You either have our S170 or S171 coil balance. We need the number stamped on the spring near the screw hole to determine which one you need.
A quick learner from Garden Valley says:
The problem is that the end of the spring that has the screw hole is the part that broke off and disappeared probably into the black hole of the window frame.

I made a note that it is either the S170-263 @ $5.75 or the S171-406 @ $6.35. I will send that info to our handyman, Jim.

Thank you very much for your help.
-Pat
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Paul from SWISCO responded:
Hold on, Pat! Don't guess. Have the handyman look at the coil spring on the other side of the window to get the number. Otherwise, the coil is unlikely to work.
SWISCO S170 and S171 Coil Balance Assembly
SWISCO S170 and S171 Coil Balance Assembly
VIDEO
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How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
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Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
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