34B Channel Balance replacement

Handy Person from 27540
I do have 4 windows that uses the same balance , I need the balance and also the other parts , the shoe and pins

I did buy the "S795-34" but it turned out it is bigger the window frame. so I think I picked the wrong one, or wrong size. please advise.
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Casey
Casey from SWISCO
SWISCO
Expert

Hello,

You are correct that you balance is a similar design to the S795 but it uses a smaller channel, as well as the 15-230 T-lock shoe. We can supply the replacements that you need but it would be a custom order. To get started, we would need to see the clip attached to the end of the pulley cord of an undamaged balance assembly. We'll also need to confirm the number of balances that you need, with the minimum being two. 

Dimensions for 15-230
Dimensions for 15-230

If you'd like to send back the balances you purchased, our return policy can be found here

We also offer the 26-448 pivot bar commonly used with the 15-30 T-lock. Review the dimensions below to confirm they match up to yours. Thank you! 

Dimensions for 26-448
Dimensions for 26-448

Handy Person from 27540
I hope this is the needed image, I have 4 windows ,so (8 balances ) and shoes and pins
, can you quote me the custom order?
2 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Sure, we just sent over an order link and price quote for the balances you requested. Keep in mind that the pivot bars are not included in the custom order, but you can add them to your cart directly from the product page with the custom link. Take a look and let us know if you need anything else!

Handy Person from 27540
just to double check , the quote and for balance and shoe , I only need to add the pivot bars. also can I add when order couple of extra shoe, since it seems to break easily.
Casey
Casey from SWISCO
SWISCO
Expert

Correct, the order link includes the balance channels with the 15-230 attached.  You can add the pivot bar and any extra 15-230 T-lock shoes to your order directly from our website.

Handy Person from 27540
Thank you , I got the balance and it worked , I need a new quote -same custom balance - but only 2 windows , so another 2 pairs
Casey
Casey from SWISCO
SWISCO
Expert

That's great to hear! We just sent over a new link for the four additional balances you requested. We'll be here if you have any other questions. 

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