34B Channel Balance replacement
I did buy the "S795-34" but it turned out it is bigger the window frame. so I think I picked the wrong one, or wrong size. please advise.
Hello,
You are correct that you balance is a similar design to the S795 but it uses a smaller channel, as well as the 15-230 T-lock shoe. We can supply the replacements that you need but it would be a custom order. To get started, we would need to see the clip attached to the end of the pulley cord of an undamaged balance assembly. We'll also need to confirm the number of balances that you need, with the minimum being two.
If you'd like to send back the balances you purchased, our return policy can be found here.
We also offer the 26-448 pivot bar commonly used with the 15-30 T-lock. Review the dimensions below to confirm they match up to yours. Thank you!
, can you quote me the custom order?
Sure, we just sent over an order link and price quote for the balances you requested. Keep in mind that the pivot bars are not included in the custom order, but you can add them to your cart directly from the product page with the custom link. Take a look and let us know if you need anything else!
That's great to hear! We just sent over a new link for the four additional balances you requested. We'll be here if you have any other questions.