Alcoa Window Parts

A home owner from USA says:

I have Alcoa windows that were installed in 1993. I have never replaced parts on a window and am grateful for you assistance! I hope you have what I need. Here are the pictures of my window. Please help me determine what I need if you have it.

I watched your replacement video and if I where to need to replace the pivot shoe I am not sure how to get that out!

Thank you again for your help,
User submitted photo of their window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Kelly. The pivot shoe looks like the older style of our 15-046. Check that out and let me know if its dimensions are the same as yours. As for the window balance, check out our Series 600 to start. The outer tube of this is metal, instead of plastic, and is 5/8" in diameter.

It's hard to tell what the pivot bar is. We would really need to see it removed from the window, and would also like to know its dimensions. That would be a huge help. In the meantime, see our 26-089, to start.

There are a few methods of removing a pivot shoe. See them here:
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