I have 10 Alside Double Hung - Centurion windows with various issues. There are various sizes of windows but all are the same Brand and model. Also all were installed in 2004.
To start I am tying to focus on just one window. See attached photos but both the cams where the bottom sash attaches are broken. What is the best way to go about replacing and fixing this window. Is product# 15-177 what I need? Am I able to buy just a replacement metal cam? Or would I be better off buying a whole new cam/shoe/spring assembly (if so what product # do you recommend)?
For the other 9 windows what is the best way to navigate your products to determine compatibility?
Alside Double Hung - Centurion window repair
Handy Person from Cincinnati
Nov 14, 2024 3:59 pm
5 user uploaded images
5 Replies
Emily from SWISCO
Nov 18, 2024 12:38 pm
Hey there!
Thank you for reaching out to us. I'm afraid we don't sell replacement metal cams but the 15-177 indeed appears to be what you need. The compatible springs are the Series 152. It looks like your old spring is stamped with the number 6 which means you'd want the S152-6 6-pound spring.
If all the windows are the same brand and model, odds are that they use the same hardware but it's never a bad idea to check to be sure. Please let us know if you have any further questions.
Handy Person from Cincinnati
Apr 7, 2025 3:29 pm
In addition to part 15-177 I need to replace a bunch of pivot bars and in some cases their housings.
The total length and head size/dimensions of the pivot bars for the top sash is the same length as the pivot bars needed on the bottom sash. However the screw holes are a different distance from the head. Top sash has a little # 4 on it and the hole appears to be about 1-7/16" from the end (head side). The bottom sash has a little #6 on it and the hole appears to be about 1-5/8" from the end (head side).
Housings are the same for both the top and bottom sashes. I have photos but it would only let me upload 5 at a time so I will try and send the housing photos after this message.
The total length and head size/dimensions of the pivot bars for the top sash is the same length as the pivot bars needed on the bottom sash. However the screw holes are a different distance from the head. Top sash has a little # 4 on it and the hole appears to be about 1-7/16" from the end (head side). The bottom sash has a little #6 on it and the hole appears to be about 1-5/8" from the end (head side).
Housings are the same for both the top and bottom sashes. I have photos but it would only let me upload 5 at a time so I will try and send the housing photos after this message.
5 user uploaded images
Handy Person from Cincinnati
Apr 7, 2025 3:30 pm
Pivot bar housing photos.
4 user uploaded images
Emily from SWISCO
Apr 8, 2025 9:50 am
Your pivot bar resembles the 26-352. Review the specifications and see how they compare with yours.
Unfortunately, we don't sell a replacement for pivot bar housing. I am very sorry for the inconvenience.
Alternate image for 26-352
Alternate view of 26-352
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