Balance shoe and pivot bar

A quick learner from New Jersey says:
May 6, 2014
Dear Sir:

Could you take a look at the attached picture and tell me which balance shoe and pivot bar I should purchase from your website. I know I need Spiral Balance Charging Tool for Tilt Windows (75-006). WD-40 may help to take the rusted bar out, but any suggestion is highly appreciated.

Thank you so much.
Chao
User submitted a photo of their window hardware.
Profile picture of Paul
Paul from SWISCO responded:
May 8, 2014
Thank you for posting. It's hard to tell what you have based on these pictures, but we may still be able to help. Look at our 26-399 pivot bar housing, as well as our 26-040 pivot bar. Do you think these two used together can replace your existing hardware? As for getting the corroded bar out of the shoe, you can try lubrication, yes. If that fails, you may want to consider replacing the shoe entirely. See our 15-046 for a possible replacement. First make sure the dimensions all match!
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