Bottom Latch Of Lock

Question

The bottom latch of the lock stopped working. It won't move when trying to lock the door manually or with a key. Only moves once I pull on the bottom latch. Any idea what's wrong or how to fix the issue?

Emily · Accepted Answer

Hello there!

Thank you for reaching out to us. It sounds like you need a new mortise lock. I recommend you start by taking a look at our 82-260 and 82-265. Carefully go over the specifications and see how they align with your old hardware.