Broken 36" Channel Balance

Hi,

The spring in my channel balance seems to have broken the pulley block at the top of the channel. I'm having trouble finding anything similar in your listings. This is for a single-hung, tilt-out window. There's a cord that runs from the top of the window frame to the channel balance. The long metal piece is stamped 36B. The window is labeled BLS6 - Builders FirstSource - Northeast. The last photo I uploaded has the full details of the label, with all the codes on it.

Thanks in advance,

OK,

I cannot fully remove the window from the frame, the parts that hold the channel guides are presenting a challenge. One side of the window bottom cracked a little and I got a shot of the piece that holds the channel guide at the bottom. The only other thing fastening the CG to the window or frame at the top seems to the a screw holding the cord in place at the top of the window frame. This makes sense, as the unit is a tilt-out single hung window. I have also included a pic of the bottom of the mangled channel guide. I hope this is more helpful.

Thanks,
John

I got the window out, this is a pic of one of the mounts that holds the CG in place on the bottom of the window.

Another with the bottom piece at a 45d angle.