Broken Operator ID

Home Owner from Glenside
Handle sits on left of the casement.
1 user uploaded image
9 Replies
Bob
Bob from SWISCO
SWISCO
Expert

Thanks for posting. You see the spiral-shaped gear that came out with the crank handle? That's called the worm gear. When that comes out, it means the entire window operator has broken down and needs to be replaced. We can help you do this, but we need to see the operator out of the window, or at least with the window open, with the link arm(s) in full view. From there, we'll do our best to narrow down what you might need. Many thanks.

Home Owner from Glenside
Does this help any?
1 user uploaded image
Bob
Bob from SWISCO
SWISCO
Expert

Yes it does, thank you. It looks like you have an old GU Operator. I'm afraid these are no longer made, but you might be able to replace it with our 39-315 and 39-316 Operators. See the video below for details.

Bob
Bob from SWISCO
SWISCO
Expert

Yes, you can buy either handed operator separately from their respective shop pages. 

Home Owner from Glenside
Do I buy both as a pair or can I just get the one with the left side crank which I think is 39:315.
Home Owner from Glenside
Thank you for your wonderful help.

Stay safe,
Kelly
Home Owner from Glenside
I'm sorry, one more thing. Does the handle come with it or is that a separate part?

Dave Sr.
Dave Sr. from SWISCO
SWISCO
Expert

I am afraid the handle is not included. For a replacement handle, have  a look at our 39-114L and our fold down version handle, the 39-205. If you're also needing a detach clip, or sash brackets, consider our 39-105, 39-513, and 39-514.  



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