Broken Pivot Pins

A home owner from atlanta, ga says:
I am having a hard time finding replacement pivot pins for a double hung window installed in 2015. Manufacturer: ViWintech. No response from the manufacturer and the installer has been no help. Thanks.
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Bob from SWISCO responded:

See our 26-378 or 26-452 Pivot Bars to start. Look over the dimensions and see if you think either of these could replace your old pivot bar. Let me know what you find. 

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