I recently purchased a house that contains your windows. The one spring is broken, but I want to ensure I purchase the correct parts. I have included a picture of the broken spring, along with a picture of the broken latch. I have also included a picture that shows exactly which window it is.
Thanks!
Broken Spring and Latch
Home Owner from Illinois
May 31, 2021 2:14 pm
3 user uploaded images
7 Replies
Home Owner from Illinois
Jun 4, 2021 1:34 pm
This is perfect for the latch! Thank you! However, I still need to know which part to buy for the spring. All the metal has come out and I cannot open the window without that part.
Tom from SWISCO
Jun 7, 2021 8:31 am
Oh, I'm sorry for overlooking that part of your post. I see now that your coil balance is definitely all broken up.
We can definitely help with this, but I will need to see a photo of the pivot shoe to start out. I think you should also get me the thickness of the spring, just to be safe. I may or may not end up needing it but it can't hurt to have that measurement on hand.
Let me know if you can get me that information and I can work from there!
Home Owner from Illinois
Jun 8, 2021 11:47 pm
I have attached the photos you have requested. Please let me know if there's anything else you need!
4 user uploaded images
Home Owner from Illinois
Jun 8, 2021 11:48 pm
Also, The measurement of the coil is 1 cm across!
Tom from SWISCO
Jun 9, 2021 9:07 am
Perfect, thanks! So, 1cm is about 3/8", so that would be our Series 165 coil spring. Your pivot shoe also matches our 15-199 but as long as your original is undamaged then you can reuse it. Finally, for the plastic cover, see our 15-205. Just note that this is designed to hold three springs; it looks like that's how many you have per side but if I'm mistaken then just let me know.
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