Broken Window parts

A home owner from Virginia says:
Hi Swisco,

We just moved to a new house and do not know the brand of our windows. But, we have a couple windows where the pivot bar is no longer holding the window to the frame. The piece that holds the pivot bar (I think it's called the pivot shoe (one of the images above)) had "530C" on it, which is how we figured out that it's one of your parts.

We saw that the bottom part of the window (the other three images) is broken (it bends away from the window and the screw doesn't seem to hold the window to the pivot bar). We think this needs to be replaced. I was wondering if this was your part and/or if you had any suggestions of whose part that might be. Also, do you know the name of that part? Thank you!
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Bob from SWISCO responded:

Greetings. This pivot shoe is probably our 15-046 , which is 1/2" thick and 1-1/4" wide; you may wish to remove to confirm. If so, this shoe is often used with our 26-040 Pivot Bar; but again, removing a pivot bar from an identical window to check is best. 

The bottom of the sash does look a bit warped, possibly from the same damage that occurred to the old pivot bar. Unfortunately we can't repair the sash frame itself. If it proves unable to hold a new pivot bar, you may need to contact a hardware store for assistance.

To see how to remove and replaced rusted or broken pivot bars, see the video below.

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