Broken window balancer

A home owner from Houston, Texas says:
Broken window balancer, lost pieces inside (pulley etc...) so I need an entire replacement. It's a tiltable window. Dimensions are 27" long and 0.5" x 0.5" cross section
Thumbnail of the uploaded file named 1408EDCF-490D-4AFC-9049-BE732B86E741.jpeg
Thumbnail of the uploaded file named B15CAF1B-9AB1-468E-BAA6-19E0E2A632E2.jpeg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

We believe you have a tilt window S765-27 balance, which hooks onto a pivot shoe like our 15-046 . Please confirm and If it's a match, you'll need to locate the stamp code on the metal channel to choose the corresponding strength option. Thank you!


How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
Swisco's 15-046 Pivot Lock Shoe
Swisco's 15-046 Pivot Lock Shoe
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.