Caradco Replacement

A friend from 43812 says:
August 17, 2020
I need a few LH and RH Caradco casement window operators. The length of the single arm is 14" and the roller is 7/8" diameter. Mine looks like your 39-013 and 39-014 but the arm is only 13.5" long. But that might work, what is the diameter of the end roller?
A friend from 43812 says:
August 19, 2020
What is the diamater of the roller on the 39-013 and 39-014?

Including pictures below. Perhaps you have another unit that measures 14"???
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Tom from SWISCO responded:
August 21, 2020

I don't think the 39-014 and 39-013 can work for you. The diameter of the roller at the end of your operator's arm is absolutely huge. I've never seen anything like it. I can tell you with confidence that nothing we have comes in that size.

Our 39-013 and 39-014 may work if you replace the track the operator slides on with the 39-505. Would that work for you? If not, can you show me a picture of the track you have on your sash now? That may at least point us in the right direction.
Casement Window Operator, 13-1/2" Arm
Casement Window Operator, 13-1/2" Arm
39-013
$20.70
Casement Window Operator, 13-1/2" Arm
Casement Window Operator, 13-1/2" Arm
39-014
$20.70
11-3/8" Casement Operator Track, 3 Hole
11-3/8" Casement Operator Track, 3 Hole
39-533
$2.95
11-3/8" EntryGard Track, 4 Hole
11-3/8" EntryGard Track, 4 Hole
39-505
$3.70
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