Casement window cranks (duel).

Quick Learner from Wichita, KS

Oct 24, 2022 4:19 pm

Worm gear has stripped on four of my window cranks.

Printed on the arm is: "Truth" and the number "6203."

On another support arm, "Entry Gard Truth" is printed

5 user uploaded images

6 Replies

Lauren from SWISCO

Oct 27, 2022 11:03 am

Hello, thank you for posting,

It appears your windows use two different styles of operators.

For the picture labeled "Win 1", please take a look and compare the dimensions of the 39-031 and 39-032 operators.

For the operator in the picture labeled "Win 3", are you able to show us a picture of the base? Thank you!

Quick Learner from Wichita, KS

Oct 27, 2022 2:47 pm

What is the "base?"

Lauren from SWISCO

Oct 28, 2022 8:07 am

Hello,

The base of the operator is where the crank handle connects to. Thank you!

Quick Learner from Wichita, KS

Nov 3, 2022 3:01 pm

I do have another question about the window crank. All the windows in the house have a track for the arm to travel in, except two large windows. They have the arm screwed into a stationary bracket on the windows (see pics). Which product would be able to go on these windows?

3 user uploaded images

Lauren from SWISCO

Nov 4, 2022 8:41 am

Thank you for the additional pictures,

Please start by reviewing the style and dimensions of the 39-315 and 39-316 operators along with the 39-545 and 39-546 snap-stud brackets. Let us know if you have any additional questions.