Casement window operator assembly

Home Owner from Clifton Park NY

Apr 25, 2020 12:35 pm

Windows do not have manufacturer name. But the crank handle inside has part number of 361490-5560062 and says TRUTH. From the Truth hardware website it does not match either Maxim or Ellipse as far as I can see. Could you please tell me what this part is and how I can get the entire assembly?

Thanks.

1 user uploaded image

6 Replies

Casey from SWISCO

Apr 28, 2020 7:41 am

Hello,

We'd be happy to confirm if we carry a replacement for your operator but we will need to see the metal arms that move the sash in and out to identify a replacement. part of the arm is shown in your send photo, but not enough for me to make out a replacement. Thank you!

Casey from SWISCO

Apr 28, 2020 8:33 am

Hello,

Your GU operator has been discontinued for quite some time but take a look at the video below to see how our experts replaced it with our 39-315 and 39-316 split-arm operators. Please let us know if you have any other questions.

Home Owner from Clifton Park NY

Apr 28, 2020 9:13 am

Thanks. I have added photos of metal arm. Please let me know if this helps identify replacement.

1 user uploaded image

Casey from SWISCO

Apr 28, 2020 9:52 am

I'm glad we were able to help and we always appreciate updates on our customer's repairs. Other customers always have more confidence tackling similar projects when they hear that others have done them successfully. Thanks again!

Home Owner from Clifton Park NY

Apr 28, 2020 10:30 am

Thanks a lot. This is great. I very much appreciate your super quick response and helpful video. I will be ordering the parts and let you know how it goes.