Channel Balance 30B TG BSIN

Hello!

It indeed sounds like the balances are the culprit. I just can't make an ID from this information alone. Could you remove an undamaged balance from the window, along with the clips, and show us some photos? I may need more photos and information after that, but I have to know what to ask for first. Just something to keep in mind.

Thank you for the photos! We should be able to help with this. I'll just need to see a photo of the attachment or shoe that goes with this balance. It may still be in the window track but that's an important detail that we can't move forward without. Can you also show me a photo of the clip at the end of the pulley cord? 

Thanks so much for the additional photos! This is a huge help. My recommendation is the Series 795 and the 15-195B shoe (sold separately). You'll have to swap the default shoe with the 15-195B since yours has an open cam. The video below will show you how to do so.

Please note that this balance is mounted to the top of the window track using a screw so you'll just want to make sure the case is the same for yours. If your balance installs with a hook, please let me know! We can still help though it will just need to be a custom order. 

I also noticed that you show two different stamps in your photos: 36B and 30B. Can you confirm if they're from different windows or the same window? 

Thanks for confirming! The 15-195B won't fit in your old metal channel, unfortunately. Our shoe lacks the recessed stem your old shoe has which is an important feature. The closest thing we have is the 15-236 but you'll notice this doesn't have a closed cam. I'm afraid you would need to replace the whole balance. 

Hello, 

Yes, if the balance uses a screw for install, you can use the stock Series 795 channel balance, but will need to purchase the 15-195B open cam T-lock shoe separately and switch out before installation. 

Please review the S795-30 with a 30B stamp and the S795-36 with a 36B stamp option. Let me know if you have any additional questions! 

Please note that the length and stamp will need to be the same per window sash. 

Hello,

The stock Series 795 channel balance comes equipped with the 15-195 closed cam shoe. Since your original has an open style cam (see through), you will need to purchase the 15-195B style to switch out upon arrival. Let me know if you have any additional questions!