Channel Balance Identification

Quick Learner from Boerne, Texas
Can you help me in identifying the replacement materials for this balance? Thank you.
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Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

I'm afraid we don't sell a direct match for this balance configuration. At one point, we used to recommend the Series 795 and 15-272 shoe but we never got confirmation if it worked. What makes things trickier is the fact that your old balance uses the 15-198 hook for installation. Before we go any further, can you show us a photo of the hole at the top of the window where your old hook installs? 

Quick Learner from Boerne, Texas
Sure thing, it is a square hole (attached picture)
1 user uploaded image
Quick Learner from Boerne, Texas
Attached
1 user uploaded image
Emily
Emily from SWISCO
SWISCO
Expert

Thank you! Since the hole is squared-shaped, you could consider the S795-27 and 26-200 screw plug. The video below will go over the details. We can't promise it will work but it is the best option we can offer. Note that the 15-272 shoe won't fit in the metal channel but we hope that the S795 t-lock shoe can work as is. 

Please let us know if you decide to try this out! We'd be interested in knowing how the repair goes. 

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