Channel Window Replacement
Thanks for reaching out to us! It sounds like you'll need the S795-26 Channel Balance with a 15-198 Balance Clip Attachment at the top. Although, since these will need to be a custom assembly, it would be helpful to see a photo of the existing hardware to ensure we are providing you with the correct replacements.
I'll also need to know the exact number of balances you intend to purchase; there is an order minimum of (2) for custom assemblies.
To remove the T-Lock Balance Shoe, you'll need to twist in the channel so that the "T" is turned to the side and then you should be able to remove it. Take a look at our video tutorial below, starting at the 3 minute and 14 second mark for a demonstration.
I've forwarded a link with a quote for (8) of the S795-26 Channel Balances with a 26B stamp option and a 15-198 Balance Clip Attachment. You'll be able to use this link to review the quote and place the order from your online cart.
Once you have the shoe removed you'll need to measure its width to confirm the correct replacement.
When you attempted to remove the shoe, did you experience any issues?
Okay, perfect! The balances will come assembled with a 15-195 1-1/4" Closed Cam, T-Lock Shoe.
Please let me know if there is anything else I might be able to assist with.