To whom it may concern:
I need four new channel balances for a twin double hung window. I measured the metal on my existing part which is stamped with the numbers 2030. The metal part measures 20 inches exactly. According to your website there is no 2030 weight option for a S385-20 which is the only part on your website that looks like what I have and measures correctly. Can someone tell me what I need to order please. I have attached photos of the existing part. I also have one clip that is missing on one side of one jamb but what you have does not look correct and could use advise on that as well.
Thank you,
Steve